Privacy Policy

Effective Date: October 7, 2026

Gmek Electronics Store respects your privacy and is committed to protecting personal information collected from customers and visitors to our website.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit gmekelectronicsstore.com, make a purchase, create an account, or communicate with us.

Our handling of personal information is intended to comply with applicable Nigerian data protection requirements, including the Nigeria Data Protection Act 2023.

1. Information We May Collect

Depending on your interaction with us, we may collect:

• Full name
• Email address
• Telephone number
• Billing address
• Delivery address
• Order information
• Purchase history
• Customer support communications
• Account information
• IP address
• Device information
• Browser information
• Website activity
• Cookie preferences

Payment information may be processed by authorised payment service providers used by our website.

2. How We Use Your Information

Personal information may be used to:

• Process orders;
• Confirm payments;
• Arrange deliveries;
• Communicate order updates;
• Manage customer accounts;
• Handle returns and refunds;
• Provide customer support;
• Detect fraudulent or suspicious transactions;
• Improve our website;
• Understand how customers use our services;
• Fulfil legal and regulatory obligations.

Where permitted, we may also use information to communicate offers or business updates.

Customers may unsubscribe from marketing communications.

3. Basis for Processing

Depending on the circumstances, we may process personal information because:

• It is required to complete a purchase or provide a service;
• We have a legal obligation;
• You have provided consent; or
• We have a legitimate business interest that does not improperly override your rights.

Where processing depends on consent, you may withdraw that consent subject to applicable law.

4. Payment Information

Online payments may be processed through authorised third-party payment providers.

Gmek Electronics Store does not need to retain full card information to provide normal customer support.

Customers should make payment only through payment channels displayed on our website or officially confirmed by Gmek Electronics Store.

5. Cookies

Our website may use cookies and similar technologies for purposes such as:

• Maintaining shopping-cart functionality;
• Login and account functionality;
• Remembering preferences;
• Website security;
• Website analytics;
• Advertising and marketing where enabled.

You may control certain cookies through your browser or available cookie controls.

Disabling essential cookies may affect important website functions, including checkout.

6. Sharing Personal Information

Where necessary, information may be shared with trusted providers such as:

• Payment processors;
• Courier and logistics companies;
• Website hosting providers;
• Technology service providers;
• Professional advisers;
• Customer-service platforms.

Only information reasonably required to perform the relevant service should be provided.

Information may also be disclosed where required by Nigerian law or a valid legal request.

7. International Data Processing

Some technology providers used by Gmek Electronics Store may process data outside Nigeria.

Where applicable, reasonable measures will be taken to protect personal information and comply with relevant Nigerian data protection requirements.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access;
• Loss;
• Misuse;
• Alteration;
• Disclosure; and
• Destruction.

However, no internet-based system can be guaranteed to be completely secure.

9. Data Retention

Personal information will be retained only for as long as reasonably necessary for purposes including:

• Completing transactions;
• Customer service;
• Accounting and recordkeeping;
• Legal obligations;
• Fraud prevention;
• Dispute resolution.

Information that is no longer required may be securely deleted or anonymised where appropriate.

10. Your Privacy Rights

Subject to applicable law, you may have rights to:

• Request access to your personal information;
• Correct inaccurate information;
• Request deletion where applicable;
• Object to certain processing;
• Restrict certain processing;
• Withdraw consent;
• Request data portability where applicable.

To make a privacy request, email:

Shop@gmekelectronicsstore.com

Customers may also have the right to complain to the Nigeria Data Protection Commission where appropriate.

11. Children’s Privacy

Our website and products are primarily intended for adults and individuals legally authorised to make purchases.

We do not intentionally collect children’s personal information without an appropriate legal basis or required parental or guardian consent.

12. Third-Party Websites

Our website may contain links to websites operated by third parties.

Gmek Electronics Store is not responsible for the independent privacy practices or content of third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, legal obligations, or business operations change.

The latest version will be published on our website with its effective date.

14. Contact Information

For questions concerning privacy or your personal information:

Gmek Electronics Store

Address: Shop B113D, Alaba International Market, Upstairs Electronics Section, Ojo, Lagos, Nigeria

Email: Shop@gmekelectronicsstore.com

Phone: +234 903 977 4058